REFUND POLICY

Return & Refund Policy – Saint Solána

At Saint Solána, every item is crafted with care and intention. Due to the ongoing impact of the COVID-19 pandemic and in alignment with health and safety considerations, we kindly inform our customers that all sales are final. We reserve the right to decline returns, refunds, or exchanges in order to maintain the highest standard of hygiene and protection for both our team and our valued customers.

We strongly encourage you to reach out to us with any questions prior to completing your purchase. Our team is here to assist and guide you to ensure your selection is just right. Please feel free to email us at infosaintsolana@gmail.com.

It is our sincere hope that you love your purchase. However, if for any reason you are not completely satisfied, don’t hesitate to contact us. We are committed to doing our best to resolve any concerns with fairness and understanding.

Please Note: Many of our items are handmade and crafted using delicate materials. As a result, slight variations may naturally occur—this is a reflection of the uniqueness and artistry of each piece, not a flaw.

We appreciate your understanding and support of small, independent craftsmanship. Your respect for these policies allows us to continue creating and sharing meaningful work rooted in authenticity and care.